Terms of Service
Terms of Service
These Terms govern your use of Fava (the “Service”). By using the Service, you agree to these Terms. Additional terms displayed for a feature form part of these Terms and control to the extent of a conflict concerning that feature.
1. The Service
Fava is a map service that lets users record information and notes about restaurants they have visited and share them with followers.
2. Accounts
You must provide accurate and current information, keep your account and authentication methods secure, and not allow another person to use your account. Unless Fava is responsible, actions through your account are treated as your actions. You must promptly notify Fava if you learn of unauthorized use or compromised credentials.
3. Records and visibility
You can choose the visibility of each record and are responsible for content you post, save, or share. Visibility controls do not technically guarantee that access is impossible, and Fava cannot completely control a viewer's recording, capture, or external sharing. A draft generated from a receipt becomes user content only after you review and save it.
4. Prohibited conduct
- Posting false or misleading information or impersonating another person
- Violating another person's privacy, reputation, intellectual property, or other rights
- Harassment, discrimination, threats, violent or sexual content, or content encouraging illegal activity
- Defaming restaurants, users, or third parties
- Including personal or confidential information in receipts, photos, or notes without permission
- Interfering with the Service, unauthorized access, scraping, automated posting, or reverse engineering
- Using multiple accounts, sham transactions, referral, rating, or ranking manipulation, spam, or other means to obtain improper benefit or exposure
- Evading Fava's or a third party's security, usage limits, payment controls, or access controls
- Any conduct that violates applicable law or public order
5. Reports, blocking, and moderation
The Service provides reporting and blocking tools. Where Fava reasonably considers it necessary for a potential violation, safety, rights, law, store rules, fraud prevention, or service operations, Fava may review, limit, remove, restrict, or suspend content, features, or accounts. Fava may act without advance notice in an emergency, where notice would defeat the action, or where law restricts notice. Fava's review or publication does not warrant the legality, accuracy, or safety of user content or reduce the user's responsibility.
6. Intellectual property
You or the applicable rights holder retain rights in content you submit. You grant Fava and its contractors a worldwide, non-exclusive, royalty-free, sublicensable license, transferable with a business succession, to host, store, back up, format, translate, display, distribute, search, recommend, improve, promote, secure, support, legally process, and transfer that content as reasonably necessary for the Service. For shared content, the license may survive deletion to the reasonable extent needed for existing shares, backups, disputes, and legal compliance.
7. Restaurant information and external services
Restaurant information, maps, location, analysis, login, notifications, and payments may depend on external services including Google Maps Platform, Firebase, Google Cloud, Apple, Google, LINE, and X. Reviews, specification changes, outages, restrictions, data differences, or failures at those services may delay, change, or disable part of Fava. Check official restaurant information when important.
8. Paid features
Fava may offer paid digital content such as place collections. Native-app purchases use Apple In-App Purchase or Google Play Billing, and displayed prices, payments, and refunds are also governed by the applicable store terms. A purchased collection remains accessible as the edition shown at purchase.
Users who sell place collections are also subject to the Creator Terms. Creators do not receive the full sale price; proceeds are calculated from net sales after store fees, taxes, refunds, and similar adjustments. Production sales and payouts require completion of identity, tax, payout-account, and other required checks.
9. Disclaimers
Fava does not warrant the accuracy, completeness, timeliness, or fitness for purpose of user content, restaurant information, prices, hours, availability, menus, search and recommendation results, location, notifications, or receipt analysis. Fava also does not warrant uninterrupted or error-free operation, permanent retention, any particular relationship or restaurant experience, sales, or other outcome. The Service does not replace medical, safety, emergency, or other professional judgment. You use it at your own judgment and responsibility.
10. Limitation of Fava's liability
Where you suffer loss due to Fava's ordinary negligence, Fava is liable only for actual, ordinary, and direct damages and not for lost profits, indirect, special, consequential, opportunity, or data-loss damages. Fava's aggregate liability in that case is capped at the greater of the fees you actually paid to the Service during the six months immediately preceding the event causing the loss or JPY 10,000. These limits do not apply to damage caused by Fava's intentional misconduct or gross negligence, personal injury, or other liability that applicable law does not permit Fava to limit.
11. User responsibility and indemnity
You will resolve, at your own responsibility and cost, disputes arising from your content, conduct, breach, violation of law, or infringement of third-party rights. If those matters cause a third-party claim, loss, expense, or reasonable legal fee to Fava, its affiliates, personnel, or contractors, you will indemnify Fava for resulting loss, except to the extent directly caused by Fava's intentional misconduct or gross negligence.
12. Changes, suspension, or discontinuation
Fava may change, limit, suspend, or discontinue all or part of the Service for improvement, safety, law or store rules, external services, maintenance, business needs, or other reasonable reasons. Material changes or discontinuation will be announced in advance by a reasonable method except in an emergency or where advance notice is impracticable.
13. Use restrictions and account suspension
Fava may restrict, suspend, or terminate content, features, or accounts where a user breaches or may have breached these Terms, action is needed to prevent harm, an account has been inactive for an extended period, law, an authority, store, or provider requests action, or action is needed for safe operations. Where possible and appropriate, Fava will provide a reason or opportunity to cure, except where urgency, legal restrictions, risk to an investigation, or safety makes that inappropriate.
14. Account deletion and retention
You can request deletion in the app or through support. See Account Deletion. Fava may retain information required for transactions, purchased content, tax, audit, disputes, fraud prevention, backups, and legal compliance for the necessary period.
15. Changes to these Terms
Fava may change these Terms in response to changes in law, features, risk management, or business needs. Changes materially affecting user rights or duties will be announced with an effective date in the app, by registered email, or on the official website. Where law requires renewed consent, Fava will provide a consent process.
16. Assignment and business succession
You may not assign your status, rights, or obligations under these Terms without Fava's prior written consent. In connection with a merger, demerger, business transfer, change of operator, asset sale, or other business succession, Fava may transfer its status under these Terms and information necessary to operate the Service to a successor in accordance with law and the Privacy Policy.
17. Force majeure
Fava is not liable for delay or nonperformance caused by natural disasters, power or communications failures, cyberattacks, epidemics, war, civil disorder, labor disputes, government action, changes in law or store rules, third-party service outages, or other events beyond Fava's reasonable control, subject to any response required by law.
18. Governing law and venue
These Terms are governed by the laws of Japan. Unless applicable law mandates another venue, the Tokyo District Court has exclusive jurisdiction as the court of first instance over disputes concerning the Service.
19. Severability, no waiver, and entire agreement
If any provision is invalid or unenforceable, the remaining provisions remain effective. Fava's delay in exercising a right is not a waiver. These Terms, the Privacy Policy, Community Guidelines, and feature-specific terms form the agreement governing the Service.